Kappture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, and authentication credentials when you create an account
- Audio Recordings: Voice memos and meeting recordings you create within the app
- Transcripts: Text transcriptions of your audio recordings
- Documents: Files you upload to the knowledge base
- User Content: Notes, comments, and other content you create
1.2 Information Collected Automatically
- Device Information: Device type, operating system, and unique device identifiers
- Usage Data: App feature usage, session duration, and interaction patterns
- Log Data: Access times, error logs, and diagnostic information
2. How We Use Your Information
We use your information to provide, maintain, and improve our services, including:
- Processing and storing your audio recordings and transcripts
- Generating AI-powered transcriptions, summaries, and insights
- Enabling collaboration features like sharing and team access
- Providing customer support and responding to inquiries
- Ensuring security and preventing fraud
- Complying with legal obligations
3. Third-Party AI Services
Kappture uses third-party artificial intelligence services to provide core features. Before any data is sent to these services, we request your explicit consent within the app. The following describes what data is sent and to whom:
3.1 OpenAI (Audio Transcription)
3.2 Anthropic (AI Analysis)
- Data sent: Text transcripts, recording metadata (title, date, participant names, recording type), and captured images (whiteboards, photos)
- Purpose: Providing transcript analysis, coaching insights, meeting summaries, framework evaluations, compliance review, and conversational AI features
- Privacy policy: anthropic.com/privacy
Important: Your data is transmitted securely via encrypted connections (TLS). You may manage or revoke your AI data consent at any time in the app under Settings > Privacy & Security > AI Data Consent.
3.3 Other Third-Party Services
- Microsoft Azure AD / Apple Sign In: For enterprise and consumer single sign-on authentication
- Supabase: For secure data storage and authentication
All third-party providers process data in accordance with their own privacy policies and our data processing agreements.
4. Data Storage and Security
We implement industry-standard security measures to protect your data:
- Encryption of data in transit (TLS/SSL) and at rest
- Secure authentication with password hashing (PBKDF2)
- Role-based access controls for multi-tenant data isolation
- Regular security audits and monitoring
- SOC 2 compliance controls
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Some data may be retained longer for legal compliance, dispute resolution, or legitimate business purposes.
6. Your Rights
Depending on your location, you may have rights including:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your data
- Portability: Export your data in a standard format
- Opt-out: Withdraw consent for certain processing activities
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date." Your continued use of the app after changes constitutes acceptance of the updated policy.